Philips HearLink hearing aids are covered by at least 24 months international warranty issued by the manufacturer. Your hearing care specialist may have provided additional warranty. Please contact your hearing care specialist or Philips Hearing Solutions Consumer Care for details. The international warranty covers manufacturing and material defects in the device itself, but not in spare parts such as batteries, tubing, speakers, earpieces and filters, etc. Problems arising from improper/incorrect handling or care, excessive use, accidents, repairs made by an unauthorized party, exposure to corrosive conditions, physical changes in your ear, damage due to foreign objects entering the device or incorrect adjustments are NOT covered by the international warranty and may void it.
The international warranty does not affect any legal rights that you might have under applicable national legislation governing the sale of consumer goods in the country where you have bought your device.
Your hearing care specialist may also have issued a warranty that goes beyond the clauses of this international warranty.
Please consult him/her for further information.
If you need service
Take your device to your hearing care specialist, who may be able to sort out minor problems and adjustments immediately. Your hearing care specialist can assist you in obtaining warranty service from the manufacturer. Your hearing care specialist may charge a fee for services that are not covered by the manufacturer’s warranty. You can also reach out to Philips Hearing Solutions Consumer Care.